How can I track my order?
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.
What payment methods do you accept?
We accept major credit/debit cards, PayPal and bank transfers for your convenience and security.
Do you offer international shipping?
Yes, we offer international shipping. Delivery times and shipping fees may vary depending on the destination country.
What is your return policy?
Our return policy allows for returns within 30 days of the delivery date, provided the jewelry is in its original condition. Please contact our customer service team for return authorization.
How do I contact customer service?
You can reach our customer service team at [email protected] for any inquiries, assistance with orders, or concerns about your jewelry purchases.
Do you offer gift wrapping services?
Yes, we offer gift wrapping services for a special touch to your jewelry gifts. Simply select the gift wrapping option during checkout.
Can I cancel or modify my order after it has been placed?
Please contact us as soon as possible if you need to cancel or modify your order. Once the order has been processed for shipping, changes may not be possible.
Are your jewelry pieces hypoallergenic?
Our jewelry is crafted with high-quality materials to minimize the risk of allergies. However, if you have specific metal sensitivities, please check the product descriptions for details.
Do you offer custom jewelry designs?
At this time, we do not offer custom jewelry designs. Our collection features a variety of earrings, necklaces, and bracelets to suit different styles and preferences.
How can I stay updated on promotions and new arrivals?
Sign up for our newsletter to receive updates on promotions, new arrivals, and exclusive offers. You can also follow us on social media for the latest updates.
If you have any other questions or need further assistance, please do not hesitate to contact our customer service team. We are here to help make your shopping experience at www.jewelrydesignltd.com enjoyable and stress-free.
